Privacy policy
Privacy Policy
This Privacy Policy describes how Sayana NYC ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website.
Personal Information We Collect
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. We may also collect information about how you interact with the website, including pages viewed and referring websites.
When you make a purchase or attempt to make a purchase, we collect information including your name, billing address, shipping address, payment information, email address, and phone number.
We refer to this information as “Personal Information.”
How We Use Your Personal Information
We use the information we collect to:
- Process and fulfill orders
- Provide shipping and order confirmations
- Communicate with you
- Screen orders for potential risk or fraud
- Improve and optimize our website
- Provide customer support
- Send marketing communications if you have opted in
Sharing Your Personal Information
We share your Personal Information with trusted third parties only as necessary to operate our business. This includes:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping carriers
- Analytics providers
We do not sell, rent, or trade your Personal Information to third parties.
Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you. You can opt out of targeted advertising through your browser settings or platform preferences.
Cookies
Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and improve our services. You may disable cookies through your browser settings; however, some features of the website may not function properly.
Data Retention
We retain your Personal Information for our records unless and until you request that we delete it, or as required by law.
Your Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your Personal Information. If you would like to exercise these rights, please contact us at:
kelly@sayananyc.com
European Residents
If you are a resident of the European Union, you have the right to access Personal Information we hold about you and to request that your Personal Information be corrected, updated, or deleted, subject to applicable law.
California Residents
If you are a California resident, you have the right to request information about the categories of personal data we collect and request deletion of your personal data, subject to certain exceptions.
Changes
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Contact
For more information about our privacy practices, please contact:
kelly@sayananyc.com
Last updated: March 2026